GridPay Feedback | myenergi GB

Your feedback is very important to us! Whether you recently took part in an event or not, by completing the following survey you will be helping us improve our new GridPay service and prepare the grid for the energy transition. Please respond to all questions as open and honestly as possible. Thank you!

Was your charger used in the last month for a GridPay/DSR (demand side response) event?

How do you feel about the incentive offered in the GridPay service? (£5 per month when your charger is used for an event) Please select the option that best applies to you

Overall, how satisfied are you with your experience of the GridPay service so far? Please select the option that best applies to you

Did you experience any negative impact to the performance of your charge-point during any GridPay/DSR (demand side response) events?

Please describe the impact of the GridPay/DSR event on your charging experience, providing as much detail as possible

To confirm. What is the full postcode for the address where you charger is located?

Postcode

What is your understanding of the GridPay service? Please briefly describe what it does and how it works

Do you have any recommendations for how we could improve the service? Including the sign-up journey, communication or any other aspect you feel would be relevant. Please provide as much detail as possible