GridPay Feedback | myenergi GB

How can we help you today?

Your feedback is very important to us! Whether you recently took part in an event or not, by completing the following survey you will be helping us improve our new GridPay service and prepare the grid for the energy transition. Please respond to all questions as open and honestly as possible. Thank you!

How has your experience of myenergi Gridpay been like so far?

Was your charger used in the last month for a GridPay/DSR (demand side response) event?

How do you feel about the incentive offered in the GridPay service? Please select the option that best applies to you

Overall, how satisfied are you with your experience of the GridPay service so far? Please select the option that best applies to you

Did you experience any negative impact to the performance of your charge-point during any GridPay/DSR (demand side response) events?

Please describe the impact of the GridPay/DSR event on your charging experience, providing as much detail as possible

So we can confirm your Gridpay area (your data is not being tracked for this survey), what is the postcode for the address where you charger is located?

Postcode

Do you have any recommendations for how we could improve the service? Including the sign-up journey, communication or any other aspect you feel would be relevant. Please provide as much detail as possible

What do you need help with?

Please describe your question or issue in as much detail as possible. Include any error messages, when the issue occurs, and what you were trying to do

Add supporting images (optional)

Choose File

Please enter your preferred contact details for someone from myenergi to contact you regarding your Gridpay issue

Email

First Name

Last Name

Phone/Mobile

Would you be happy to be contacted by someone from myenergi to discuss your experience of myenergi Gridpay further?

Please enter your preferred contact details for someone from myenergi to contact you regarding your gridpay experience

Email

First Name

Last Name

Phone/Mobile