{"id":33848,"date":"2022-05-12T09:32:04","date_gmt":"2022-05-12T08:32:04","guid":{"rendered":"https:\/\/myenergi.com\/?page_id=33848"},"modified":"2026-02-16T11:27:45","modified_gmt":"2026-02-16T11:27:45","slug":"installers-centre","status":"publish","type":"page","link":"https:\/\/www.myenergi.com\/ie\/installers-centre\/","title":{"rendered":"Installer Centre"},"content":{"rendered":"\n    <div id='block-keycontent-3-block_8a3e8cdc251a3a3ece94119e5f506c2d' class='flexi-block keycontent-3-block pt-8 lg:pt-16 pb-8 lg:pb-16 bg-white'>\n\n        <div class=\"container flex flex-wrap mx-auto wide-container max-w-8xl\">\n\n            \n                <div class=\"flex flex-wrap w-full lg:w-3\/5 xl:w-[64%] min-h-[600px] lg:min-h-[1000px] mb-5 px-8 py-12 md:px-11 lg:py-20 lg:px-20 lg:mb-0 rounded-2.5xl relative flex-col justify-end bg-greydark\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"1155\" height=\"1000\" src=\"https:\/\/www.myenergi.com\/ie\/wp-content\/uploads\/sites\/5\/2025\/05\/myenergi-zappi-glo-zappiglo-installers.png\" class=\"h-full object-cover w-full rounded-2.5xl absolute left-0 bottom-0 top-0 right-0\" alt=\"\" style=\"opacity: 1\" srcset=\"https:\/\/www.myenergi.com\/ie\/wp-content\/uploads\/sites\/5\/2025\/05\/myenergi-zappi-glo-zappiglo-installers.png 1155w, https:\/\/www.myenergi.com\/ie\/wp-content\/uploads\/sites\/5\/2025\/05\/myenergi-zappi-glo-zappiglo-installers-300x260.png 300w, https:\/\/www.myenergi.com\/ie\/wp-content\/uploads\/sites\/5\/2025\/05\/myenergi-zappi-glo-zappiglo-installers-1024x887.png 1024w, https:\/\/www.myenergi.com\/ie\/wp-content\/uploads\/sites\/5\/2025\/05\/myenergi-zappi-glo-zappiglo-installers-768x665.png 768w, https:\/\/www.myenergi.com\/ie\/wp-content\/uploads\/sites\/5\/2025\/05\/myenergi-zappi-glo-zappiglo-installers-250x216.png 250w\" sizes=\"auto, (max-width: 1155px) 100vw, 1155px\" \/>                        <div class=\"relative w-full md:w-3\/5 lg:w-full xl:w-4\/5 2xl:w-3\/5 children:text-white first-mt-0 last-mb-0 children:my-2.5\">\n                            <h2 class=\"h2 !text-white text-left  \">Lead Generation <\/h2>\n<p class=\"paragraph !text-white text-left  \">Join 100+ Irish installers in our Product Champion Scheme to get listed on our Find An Installer map and receive direct leads.<\/p>\n<p><a href=\"https:\/\/id.myenergi.com\/centre\/login\" target=\"_blank\" class=\"mt-3 mr-2 btn  !bg-green !border-green !text-greydark show-arrow\" rel=\"noopener\">Login \/ Create an account<\/a> <a href=\"https:\/\/share-eu1.hsforms.com\/1tRnsJdhERPmU1hYgwo7X7gff4jm\" target=\"_blank\" class=\"mt-3 mr-2 btn !bg-transparent hover:opacity-100 transition-colors duration-200 !text-white !border-white hover:!bg-white hover:!text-greydark \" rel=\"noopener\">Become a Product Champion<\/a><\/p>\n                        <\/div>\n                                    <\/div>\n            \n            \n                <div class=\"relative flex flex-wrap w-full lg:pl-8 lg:w-2\/5 xl:w-[36%]\">\n\n                    \n                        <div class=\"relative flex flex-col flex-wrap justify-end w-full p-8 md:px-11 md:py-10 min-h-[320px] md:min-h-[600px] lg:min-h-0 rounded-2.5xl bg-greydark \">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2048\" src=\"https:\/\/www.myenergi.com\/ie\/wp-content\/uploads\/sites\/5\/2025\/05\/Green@4x-scaled-1.png\" class=\"w-full h-full object-cover w-full rounded-2.5xl absolute  left-0 bottom-0 top-0 right-0\" alt=\"\" style=\"opacity: 1\" srcset=\"https:\/\/www.myenergi.com\/ie\/wp-content\/uploads\/sites\/5\/2025\/05\/Green@4x-scaled-1.png 2560w, https:\/\/www.myenergi.com\/ie\/wp-content\/uploads\/sites\/5\/2025\/05\/Green@4x-scaled-1-300x240.png 300w, https:\/\/www.myenergi.com\/ie\/wp-content\/uploads\/sites\/5\/2025\/05\/Green@4x-scaled-1-1024x819.png 1024w, https:\/\/www.myenergi.com\/ie\/wp-content\/uploads\/sites\/5\/2025\/05\/Green@4x-scaled-1-768x614.png 768w, https:\/\/www.myenergi.com\/ie\/wp-content\/uploads\/sites\/5\/2025\/05\/Green@4x-scaled-1-1536x1229.png 1536w, https:\/\/www.myenergi.com\/ie\/wp-content\/uploads\/sites\/5\/2025\/05\/Green@4x-scaled-1-2048x1638.png 2048w, https:\/\/www.myenergi.com\/ie\/wp-content\/uploads\/sites\/5\/2025\/05\/Green@4x-scaled-1-250x200.png 250w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>                                <div class=\"relative w-full md:w-3\/5 lg:w-full 2xl:w-4\/5 children:text-white last-mb-0 first-mt-0 children:my-2.5\">\n                                    <h2 class=\"h2 !text-greydark text-left  \">Manuals &#038; Datasheets<\/h2>\n<p class=\"paragraph !text-greydark text-left  \">Visit our support centre to access helpful resources.<\/p>\n<p><a href=\"https:\/\/support.myenergi.com\/hc\/en-gb\/categories\/20493987114129-Compliance-Download-Centre\" target=\"_self\" class=\"mt-3 mr-2 btn  !bg-greydark !border-greydark !text-white show-arrow\" rel=\"noopener\">Download Documents <\/a> <a href=\"https:\/\/support.myenergi.com\/hc\/en-gb\" target=\"_self\" class=\"mt-3 mr-2 btn !bg-transparent hover:opacity-100 transition-colors duration-200 !text-greydark !border-greydark hover:!bg-greydark hover:!text-white show-arrow\" rel=\"noopener\">Explore Guides <\/a><\/p>\n                                <\/div>\n                                                    <\/div>\n                                        \n                        <div class=\"relative flex flex-col flex-wrap justify-end w-full p-8 md:px-11 md:py-10  min-h-[320px] md:min-h-[600px] lg:min-h-0 rounded-2.5xl bg-greydark\">\n\n                                                            <div class=\"relative w-full md:w-3\/5 lg:w-full 2xl:w-4\/5 children:text-white last-mb-0 first-mt-0  children:my-2.5\">\n                                    <h2 class=\"h2 !text-white text-left  \">Technical Support<\/h2>\n<p class=\"paragraph !text-white text-left  \">Need help? Submit a support ticket below, and we\u2019ll get back to you ASAP.<\/p>\n<a href=\"https:\/\/support.myenergi.com\/hc\/en-gb\/requests\/new?_gl=1*cub8m3*_gcl_aw*R0NMLjE3Mzg3NDMwODkuQ2p3S0NBaUF0WXk5QmhCY0Vpd0FOV1FRTDRYSWx5eHctUjExbll6MUxCZlNib2Y4dVZ3UXJwNmdyT3Jfa05OSndSNUZ3U1NwREVzeFBob0M3TThRQXZEX0J3RQ..*_gcl_au*MTI4ODg4ODg1NC4xNzQxNjAwMTkzLjc5MjY3NDk2Ni4xNzQzNDI4NDY3LjE3NDM0MjkwMzY.*_ga*MTIyNDc5MzE0MC4xNzE4MDQ2MjM4*_ga_TMV3T5B6Q5*MTc0MzQ5OTAwOS4zNzkuMS4xNzQzNTA0MzAxLjUzLjAuODU0ODQ3OTMx\" target=\"_self\" class=\"mt-3 mr-2 btn !bg-transparent hover:opacity-100 transition-colors duration-200 !text-white !border-white hover:!bg-white hover:!text-greydark \" rel=\"noopener\">Create Support Ticket <\/a>\n                                <\/div>\n                                                    <\/div>\n                                    <\/div>\n                    <\/div>\n    <\/div>\n\n\n\n<div id='block-content-accordion-block_3fcaa4540465f27b98c7b9aa00cd4530'  class='flexi-block content-accordion-block pt-12 md:pt-20 lg:pt-32 pb-12 md:pb-20 lg:pb-32 bg-white'>\n\t<div class=\"container flex flex-wrap mx-auto\">\n\t\t\t\t\t<div class=\"w-full pb-11 xl:w-2\/5 2xl:w-1\/3 xl:pr-12 2xl:pr-24 xl:pb-0 first-mt-0 last-mb-0\">\n\t\t\t\t<h2 class=\"h2  text-left  \">Technical FAQs<\/h2>\n<p>\u00a0<\/p>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"w-full xl:w-3\/5 2xl:w-2\/3\">\n\t\t\t\n\t\t\t\t<div class=\"faq bg-grey-20 rounded-2.5xl mb-3 xl:ml-2.5 accent-green\">\n\t\t\t\t\t\n\t\t\t\t\t\t<!--Title-->\n\t\t\t\t\t\t<button role=\"button\" class=\"relative py-[23px] pr-7.5 pl-10 flex items-center justify-between w-full text-left no-underline appearance-none faq-title\" aria-expanded=\"false\" aria-controls=\"block_3fcaa4540465f27b98c7b9aa00cd4530-answer-1\">\n\t\t\t\t\t\t\t<span class=\"h6 !my-0 !text-2.5xl !leading-normal w-9\/12 xs:w-8\/12 lg:!w-11\/12 pointer-events-none\">\n                                Do I need a\u202fharvi?\u202f                            <\/span>\n\t\t\t\t\t\t\t<i class=\"transition duration-300 text-greydark rotate-45 text-[27px] rounded-full pointer-events-none icon-cross\"><\/i>\n\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<!-- Content -->\n\t\t\t\t\t\t<div class=\"pl-10 overflow-hidden sm:pl-15 pb-6 lg:pb-7.5 faq-answer\" id=\"block_3fcaa4540465f27b98c7b9aa00cd4530-answer-1\">\n\t\t\t\t\t\t\t<div class=\"w-full text-lg faq-content first-mt-0 last-mb-0 px-7.5 sm:px-10 border-l-2 border-green\">\n\t\t\t\t\t\t\t\t<p>Only if you can\u2019t hardwire any, or\u202fall of\u202fyour CTs back to\u202fzappi or eddi units. Harvi will transmit CT data wirelessly (subject to distance and certain obstructions)<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\"faq bg-grey-20 rounded-2.5xl mb-3 xl:ml-2.5 accent-green\">\n\t\t\t\t\t\n\t\t\t\t\t\t<!--Title-->\n\t\t\t\t\t\t<button role=\"button\" class=\"relative py-[23px] pr-7.5 pl-10 flex items-center justify-between w-full text-left no-underline appearance-none faq-title\" aria-expanded=\"false\" aria-controls=\"block_3fcaa4540465f27b98c7b9aa00cd4530-answer-2\">\n\t\t\t\t\t\t\t<span class=\"h6 !my-0 !text-2.5xl !leading-normal w-9\/12 xs:w-8\/12 lg:!w-11\/12 pointer-events-none\">\n                                What does a red zappi, eddi or harvi light on the hub indicate?                            <\/span>\n\t\t\t\t\t\t\t<i class=\"transition duration-300 text-greydark rotate-45 text-[27px] rounded-full pointer-events-none icon-cross\"><\/i>\n\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<!-- Content -->\n\t\t\t\t\t\t<div class=\"pl-10 overflow-hidden sm:pl-15 pb-6 lg:pb-7.5 faq-answer\" id=\"block_3fcaa4540465f27b98c7b9aa00cd4530-answer-2\">\n\t\t\t\t\t\t\t<div class=\"w-full text-lg faq-content first-mt-0 last-mb-0 px-7.5 sm:px-10 border-l-2 border-green\">\n\t\t\t\t\t\t\t\t<p>This indicates a loss of communication between the hub and whatever device is displaying the red LED. Check that the hub has an ethernet cable connected to your router.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\"faq bg-grey-20 rounded-2.5xl mb-3 xl:ml-2.5 accent-green\">\n\t\t\t\t\t\n\t\t\t\t\t\t<!--Title-->\n\t\t\t\t\t\t<button role=\"button\" class=\"relative py-[23px] pr-7.5 pl-10 flex items-center justify-between w-full text-left no-underline appearance-none faq-title\" aria-expanded=\"false\" aria-controls=\"block_3fcaa4540465f27b98c7b9aa00cd4530-answer-3\">\n\t\t\t\t\t\t\t<span class=\"h6 !my-0 !text-2.5xl !leading-normal w-9\/12 xs:w-8\/12 lg:!w-11\/12 pointer-events-none\">\n                                What distance can the wireless comms on the harvi or hub reach?                            <\/span>\n\t\t\t\t\t\t\t<i class=\"transition duration-300 text-greydark rotate-45 text-[27px] rounded-full pointer-events-none icon-cross\"><\/i>\n\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<!-- Content -->\n\t\t\t\t\t\t<div class=\"pl-10 overflow-hidden sm:pl-15 pb-6 lg:pb-7.5 faq-answer\" id=\"block_3fcaa4540465f27b98c7b9aa00cd4530-answer-3\">\n\t\t\t\t\t\t\t<div class=\"w-full text-lg faq-content first-mt-0 last-mb-0 px-7.5 sm:px-10 border-l-2 border-green\">\n\t\t\t\t\t\t\t\t<p>We usually recommend no more than around 20-25m although in a lot of cases this can be much further. Each site needs to be assessed on an individual basis for anything that could obstruct or disturb radio communications.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\"faq bg-grey-20 rounded-2.5xl mb-3 xl:ml-2.5 accent-green\">\n\t\t\t\t\t\n\t\t\t\t\t\t<!--Title-->\n\t\t\t\t\t\t<button role=\"button\" class=\"relative py-[23px] pr-7.5 pl-10 flex items-center justify-between w-full text-left no-underline appearance-none faq-title\" aria-expanded=\"false\" aria-controls=\"block_3fcaa4540465f27b98c7b9aa00cd4530-answer-4\">\n\t\t\t\t\t\t\t<span class=\"h6 !my-0 !text-2.5xl !leading-normal w-9\/12 xs:w-8\/12 lg:!w-11\/12 pointer-events-none\">\n                                Can the CT cable be extended? Is there a max length?                            <\/span>\n\t\t\t\t\t\t\t<i class=\"transition duration-300 text-greydark rotate-45 text-[27px] rounded-full pointer-events-none icon-cross\"><\/i>\n\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<!-- Content -->\n\t\t\t\t\t\t<div class=\"pl-10 overflow-hidden sm:pl-15 pb-6 lg:pb-7.5 faq-answer\" id=\"block_3fcaa4540465f27b98c7b9aa00cd4530-answer-4\">\n\t\t\t\t\t\t\t<div class=\"w-full text-lg faq-content first-mt-0 last-mb-0 px-7.5 sm:px-10 border-l-2 border-green\">\n\t\t\t\t\t\t\t\t<p>Yes! You can extend them up to a maximum of 100m but you MUST use a twisted pair cable (cat5) for it to work and maintain correct polarity throughout.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\"faq bg-grey-20 rounded-2.5xl mb-3 xl:ml-2.5 accent-green\">\n\t\t\t\t\t\n\t\t\t\t\t\t<!--Title-->\n\t\t\t\t\t\t<button role=\"button\" class=\"relative py-[23px] pr-7.5 pl-10 flex items-center justify-between w-full text-left no-underline appearance-none faq-title\" aria-expanded=\"false\" aria-controls=\"block_3fcaa4540465f27b98c7b9aa00cd4530-answer-5\">\n\t\t\t\t\t\t\t<span class=\"h6 !my-0 !text-2.5xl !leading-normal w-9\/12 xs:w-8\/12 lg:!w-11\/12 pointer-events-none\">\n                                Do I have to have a CT fitted to the solar PV feed or not?                            <\/span>\n\t\t\t\t\t\t\t<i class=\"transition duration-300 text-greydark rotate-45 text-[27px] rounded-full pointer-events-none icon-cross\"><\/i>\n\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<!-- Content -->\n\t\t\t\t\t\t<div class=\"pl-10 overflow-hidden sm:pl-15 pb-6 lg:pb-7.5 faq-answer\" id=\"block_3fcaa4540465f27b98c7b9aa00cd4530-answer-5\">\n\t\t\t\t\t\t\t<div class=\"w-full text-lg faq-content first-mt-0 last-mb-0 px-7.5 sm:px-10 border-l-2 border-green\">\n\t\t\t\t\t\t\t\t<p>Providing the \u2018Grid\u2019 CT is fitted then zappi\/eddi will work perfectly. The solar PV CT isn\u2019t compulsory, but it does give you your solar PV information on the zappi\/eddi screen and also on the app giving you one place to view everything.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\"faq bg-grey-20 rounded-2.5xl mb-3 xl:ml-2.5 accent-green\">\n\t\t\t\t\t\n\t\t\t\t\t\t<!--Title-->\n\t\t\t\t\t\t<button role=\"button\" class=\"relative py-[23px] pr-7.5 pl-10 flex items-center justify-between w-full text-left no-underline appearance-none faq-title\" aria-expanded=\"false\" aria-controls=\"block_3fcaa4540465f27b98c7b9aa00cd4530-answer-6\">\n\t\t\t\t\t\t\t<span class=\"h6 !my-0 !text-2.5xl !leading-normal w-9\/12 xs:w-8\/12 lg:!w-11\/12 pointer-events-none\">\n                                Does the zappi require any RCD protection?                            <\/span>\n\t\t\t\t\t\t\t<i class=\"transition duration-300 text-greydark rotate-45 text-[27px] rounded-full pointer-events-none icon-cross\"><\/i>\n\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<!-- Content -->\n\t\t\t\t\t\t<div class=\"pl-10 overflow-hidden sm:pl-15 pb-6 lg:pb-7.5 faq-answer\" id=\"block_3fcaa4540465f27b98c7b9aa00cd4530-answer-6\">\n\t\t\t\t\t\t\t<div class=\"w-full text-lg faq-content first-mt-0 last-mb-0 px-7.5 sm:px-10 border-l-2 border-green\">\n\t\t\t\t\t\t\t\t<p>No! The zappi 2 has an A-Type RCD with 6mA DC leakage protection built in meaning no requirement to fit an RCD elsewhere<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\"faq bg-grey-20 rounded-2.5xl mb-3 xl:ml-2.5 accent-green\">\n\t\t\t\t\t\n\t\t\t\t\t\t<!--Title-->\n\t\t\t\t\t\t<button role=\"button\" class=\"relative py-[23px] pr-7.5 pl-10 flex items-center justify-between w-full text-left no-underline appearance-none faq-title\" aria-expanded=\"false\" aria-controls=\"block_3fcaa4540465f27b98c7b9aa00cd4530-answer-7\">\n\t\t\t\t\t\t\t<span class=\"h6 !my-0 !text-2.5xl !leading-normal w-9\/12 xs:w-8\/12 lg:!w-11\/12 pointer-events-none\">\n                                There are no histories showing in the app, though real time data is fine                            <\/span>\n\t\t\t\t\t\t\t<i class=\"transition duration-300 text-greydark rotate-45 text-[27px] rounded-full pointer-events-none icon-cross\"><\/i>\n\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<!-- Content -->\n\t\t\t\t\t\t<div class=\"pl-10 overflow-hidden sm:pl-15 pb-6 lg:pb-7.5 faq-answer\" id=\"block_3fcaa4540465f27b98c7b9aa00cd4530-answer-7\">\n\t\t\t\t\t\t\t<div class=\"w-full text-lg faq-content first-mt-0 last-mb-0 px-7.5 sm:px-10 border-l-2 border-green\">\n\t\t\t\t\t\t\t\t<p>Please check the Time\/Date settings are correct on every myenergi device.<br \/>\nOn the Time\/Date menu, check<\/p>\n<ul>\n<li>The Timezone is correct<\/li>\n<li>Auto DST is turned ON<\/li>\n<li>Update from Cloud is turned ON (if paired with a hub)<\/li>\n<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\"faq bg-grey-20 rounded-2.5xl mb-3 xl:ml-2.5 accent-green\">\n\t\t\t\t\t\n\t\t\t\t\t\t<!--Title-->\n\t\t\t\t\t\t<button role=\"button\" class=\"relative py-[23px] pr-7.5 pl-10 flex items-center justify-between w-full text-left no-underline appearance-none faq-title\" aria-expanded=\"false\" aria-controls=\"block_3fcaa4540465f27b98c7b9aa00cd4530-answer-8\">\n\t\t\t\t\t\t\t<span class=\"h6 !my-0 !text-2.5xl !leading-normal w-9\/12 xs:w-8\/12 lg:!w-11\/12 pointer-events-none\">\n                                What does a red server LED on the hub indicate?                            <\/span>\n\t\t\t\t\t\t\t<i class=\"transition duration-300 text-greydark rotate-45 text-[27px] rounded-full pointer-events-none icon-cross\"><\/i>\n\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<!-- Content -->\n\t\t\t\t\t\t<div class=\"pl-10 overflow-hidden sm:pl-15 pb-6 lg:pb-7.5 faq-answer\" id=\"block_3fcaa4540465f27b98c7b9aa00cd4530-answer-8\">\n\t\t\t\t\t\t\t<div class=\"w-full text-lg faq-content first-mt-0 last-mb-0 px-7.5 sm:px-10 border-l-2 border-green\">\n\t\t\t\t\t\t\t\t<p>A red server light means that the hub is not receiving any data from the server. Check that the hub has an Ethernet cable to your router and that this cable is working OK by plugging in another device such as a computer.<br \/>\n(You should also try rebooting your router and the hub)<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\"faq bg-grey-20 rounded-2.5xl mb-3 xl:ml-2.5 accent-green\">\n\t\t\t\t\t\n\t\t\t\t\t\t<!--Title-->\n\t\t\t\t\t\t<button role=\"button\" class=\"relative py-[23px] pr-7.5 pl-10 flex items-center justify-between w-full text-left no-underline appearance-none faq-title\" aria-expanded=\"false\" aria-controls=\"block_3fcaa4540465f27b98c7b9aa00cd4530-answer-9\">\n\t\t\t\t\t\t\t<span class=\"h6 !my-0 !text-2.5xl !leading-normal w-9\/12 xs:w-8\/12 lg:!w-11\/12 pointer-events-none\">\n                                Which zappi do I need if my EV uses a type 1 connection?                            <\/span>\n\t\t\t\t\t\t\t<i class=\"transition duration-300 text-greydark rotate-45 text-[27px] rounded-full pointer-events-none icon-cross\"><\/i>\n\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<!-- Content -->\n\t\t\t\t\t\t<div class=\"pl-10 overflow-hidden sm:pl-15 pb-6 lg:pb-7.5 faq-answer\" id=\"block_3fcaa4540465f27b98c7b9aa00cd4530-answer-9\">\n\t\t\t\t\t\t\t<div class=\"w-full text-lg faq-content first-mt-0 last-mb-0 px-7.5 sm:px-10 border-l-2 border-green\">\n\t\t\t\t\t\t\t\t<p>If your EV uses the \u2018Type 1\u2019 connection, then you will need to purchase an &#8216;Untethered&#8217; zappi which can be used with all Type 1 &#038; 2 compatible vehicles using your own charge lead.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\"faq bg-grey-20 rounded-2.5xl mb-3 xl:ml-2.5 accent-green\">\n\t\t\t\t\t\n\t\t\t\t\t\t<!--Title-->\n\t\t\t\t\t\t<button role=\"button\" class=\"relative py-[23px] pr-7.5 pl-10 flex items-center justify-between w-full text-left no-underline appearance-none faq-title\" aria-expanded=\"false\" aria-controls=\"block_3fcaa4540465f27b98c7b9aa00cd4530-answer-10\">\n\t\t\t\t\t\t\t<span class=\"h6 !my-0 !text-2.5xl !leading-normal w-9\/12 xs:w-8\/12 lg:!w-11\/12 pointer-events-none\">\n                                Why won\u2019t my car charge\/eddi heat despite having plenty of surplus energy?                            <\/span>\n\t\t\t\t\t\t\t<i class=\"transition duration-300 text-greydark rotate-45 text-[27px] rounded-full pointer-events-none icon-cross\"><\/i>\n\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<!-- Content -->\n\t\t\t\t\t\t<div class=\"pl-10 overflow-hidden sm:pl-15 pb-6 lg:pb-7.5 faq-answer\" id=\"block_3fcaa4540465f27b98c7b9aa00cd4530-answer-10\">\n\t\t\t\t\t\t\t<div class=\"w-full text-lg faq-content first-mt-0 last-mb-0 px-7.5 sm:px-10 border-l-2 border-green\">\n\t\t\t\t\t\t\t\t<p>Check that your grid CT is fitted and configured in your zappi\/eddi (please see CT golden rules)<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-33848","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.myenergi.com\/ie\/wp-json\/wp\/v2\/pages\/33848","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.myenergi.com\/ie\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.myenergi.com\/ie\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.myenergi.com\/ie\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.myenergi.com\/ie\/wp-json\/wp\/v2\/comments?post=33848"}],"version-history":[{"count":10,"href":"https:\/\/www.myenergi.com\/ie\/wp-json\/wp\/v2\/pages\/33848\/revisions"}],"predecessor-version":[{"id":48207,"href":"https:\/\/www.myenergi.com\/ie\/wp-json\/wp\/v2\/pages\/33848\/revisions\/48207"}],"wp:attachment":[{"href":"https:\/\/www.myenergi.com\/ie\/wp-json\/wp\/v2\/media?parent=33848"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}