Gridpay

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To be eligible, you’ll need to be in Great Britain, and have a zappi charger at home or at a business where you hold authority over electricity and charger use. You’re not eligible if your charger is currently managed by another service.

Different local grids need help at different times. How much your charger is utilised will depend upon where you are in the country.

No. Intelligent Octopus Go and Flux tariffs already adjust your charging, and may be participating in grid services on your behalf.

If you have forgotten your password you can reset it by clicking here.

We'll respond to signals from the Electricity System Operator (ESO) and your local Distribution System Operator (DSO). The ESO is responsible for the whole of the UK. There are 6 DSOs in the UK, and all of them run programmes to limit strain on the grid.

This programme doesn’t have an end date. Grids are typically more strained in the winter.

We'll adjust charging when the grid operator informs us that the grid is strained.

We don't know at the start of the year exactly when this will be. However, grid operators give us an estimate at the start of each month, which we'll use to tell you whether your charger is participating that month. For every month that you participate we'll pay you approximately £5 - the exact amount will vary with grid conditions.

When we do adjust charging, it will usually be in the 4-8pm window, because that's when grids are most strained.

Participation is fully automated - you don’t need to do anything once you've signed up. You’ll still make the most of your solar generation, if you have solar panels.

We'll adjust your charging by placing your zappi into Eco+ mode, so it doesn't charge from the grid.

Afterwards, we'll turn your zappi back to the mode you had it in.

If necessary, you can manually change the mode from your zappi or your myenergi app to override our adjustments.

We'll adjust your charge schedule as necessary and then reset it immediately after the event. You can also adjust the schedule from the myenergi app if it doesn’t suit your needs.

Events can happen at any hour of the day, but are most likely to happen from 4-8pm.

No, we won't drain your battery.

If you’d like to fully opt out, send an email to gridpay@myenergi.com with the subject line “Opt Out”, and include your name and address.

We’ll email you at the start of each month letting you know whether we'll be adjust your charging in that month. We'll also email when we credit your account.

You’ll be paid approximately £5 for each month that we use your charger to support the grid. The exact amount will vary depending upon grid conditions.

You won't be paid for months where the grid operator doesn't need your charger's support.

When the grid is very strained, we'll pay more than £5!

You can cash out your earnings once your balance is more than £10. We’ll also ask you to cash out at the end of the programme.

We'll pay you via bank transfer (we’ll ask you for your bank details when you’re cashing out).

At the end of each month that you've participated we'll email you with a link to your balance page.