{"id":33848,"date":"2022-05-12T09:32:04","date_gmt":"2022-05-12T08:32:04","guid":{"rendered":"https:\/\/myenergi.com\/?page_id=33848"},"modified":"2025-08-19T17:42:05","modified_gmt":"2025-08-19T07:42:05","slug":"installer-base","status":"publish","type":"page","link":"https:\/\/www.myenergi.com\/au\/installer-base\/","title":{"rendered":"Installer Hub"},"content":{"rendered":"\n\n<div id='block-header-basic-block_28f7668a52b8604af4bd664869d97160'  class='flexi-block header-basic-block pt-0 pb-8 lg:pb-16 relative header-with-image'>\n\n\n    <div class=\"relative \">\n\t\n            <img decoding=\"async\" width=\"1920\" height=\"800\" src=\"https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/0410-1920x800.jpg\" class=\"absolute top-0 left-0 object-cover w-full h-full z-[-1]  rounded-bl-2.5xl block\" alt=\"myenergi installer centre | myenergi Australia\" style=\"opacity: 1\" loading=\"lazy\" srcset=\"\" \/>        \n\t<div class=\"container flex flex-col mx-auto invert-color  min-h-[394px]  pb-9  justify-end py-11 md:py-9 lg:py-11 \">\n\t\t<div class=\"first-mt-0 pb-9 lg:pb-4\">\n                            <h1 class=\"h2 lg:h3 !mb-0\">\n                    Installer hub                <\/h1>\n                    <\/div>\n\n\t\t\t\t\t<div class=\"relative flex flex-wrap justify-between w-full mx-auto\">\n    <div class=\"w-full py-5 breadcrumbs\">\n        <nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav>    <\/div>\n<\/div>\t\t\t<\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id='block-featured-products-block_62181bcf2267f24a4945951a123f8008'  class='flexi-block featured-products-block pt-8 lg:pt-16 pb-12 md:pb-20 lg:pb-32'>\n\t<div class=\"container mx-auto max-w-8xl\">\n\t\t<div class=\"flex flex-wrap lg:-mx-4\">\n\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"w-full lg:px-4 lg:w-1\/3 lg:mb-0 info-box load-hidden mb-5 min-h-[364px] lg:min-h-[662px] 2xl:min-h-[782px]\">\n\t\t\t\t\t\t\t\t<div class=\"rounded-2.5xl flex relative overflow-hidden flex-wrap w-full h-full p-7.5 md:px-10 md:py-9 bg-contain bg-no-repeat bg-grey-19\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"z-10 w-full break-words lg:w-11\/12 first-mt-0 last-mb-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"subtitle2 !text-white text-left  \">Become a myenergi installer<\/span>\n<h4 class=\"h4 !text-white text-left  \">Become an installer<\/h4>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"w-full image-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"782\" height=\"1024\" src=\"https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/Become-an-installer_-782x1024.png\" class=\"absolute top-0 left-0 object-cover w-full h-full image hidden lg:block\" alt=\"Find a certified installer | myenergi Australia\" style=\"opacity: 1\" srcset=\"https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/Become-an-installer_-782x1024.png 782w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/Become-an-installer_-229x300.png 229w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/Become-an-installer_-768x1006.png 768w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/Become-an-installer_-600x786.png 600w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/Become-an-installer_-191x250.png 191w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/Become-an-installer_.png 1043w\" sizes=\"auto, (max-width: 782px) 100vw, 782px\" \/><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/Become-an-installer-Landsacpe-1024x512.png\" class=\"absolute top-0 left-0 object-cover w-full h-full image block lg:hidden\" alt=\"\" style=\"opacity: 1\" srcset=\"https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/Become-an-installer-Landsacpe-1024x512.png 1024w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/Become-an-installer-Landsacpe-300x150.png 300w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/Become-an-installer-Landsacpe-768x384.png 768w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/Become-an-installer-Landsacpe-1536x768.png 1536w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/Become-an-installer-Landsacpe-600x300.png 600w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/Become-an-installer-Landsacpe-250x125.png 250w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/Become-an-installer-Landsacpe.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"z-10 flex flex-col items-start self-end w-full first-mt-0 last-mb-0\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/d32v1404.eu1.hs-service-engage.com\/Ctc\/L0+23284\/d32v1404\/JjT4YGXpW50kH_H6lZ3nPV4y-Ym8ZC8V2W4jHbwd3cKXh6V4zBWd1wCHRPW35W3Mq4xkZjtW4BwjCC2qrDZFW1gmZ0l2b9NT0W1KVDhl24g21RN2KY7TX9ypJzW13DTtr3V4XNlW3SqwTJ5LwvJPW3xwRl74YzvwgW44dmlp8lWxptW42jjgd30yh5CW1VSbck3807_rW2HmmJm1XpBkhW1_ybP03d4rctW6jxPLr75ScGpW2bqhbV3vfPMkW2jlm6N2-Sg9bW8S7B9v4J9949W5p_8sy5mHf34W4z_XD19dYwtMW5c_FX297Rzg3W20_X4L1P-Z1mW5Fhgt06m0zYbW5LsKJw7sxw7SW48JnM-5MLWWcW7BkBbQ6LcvvBW1Fssy39jTQFnW8d2x0x8TSV_JW6_-kbH4CyTfhW999XwZ1wj0BSf43k-LT04\" target=\"_blank\" class=\"mt-3 mr-2 btn  !bg-green !border-green !text-greydark \" rel=\"noopener\">Register for installer training<\/a>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"w-full lg:px-4 lg:w-1\/3 lg:mb-0 info-box load-hidden mb-5 min-h-[364px] lg:min-h-[662px] 2xl:min-h-[782px]\">\n\t\t\t\t\t\t\t\t<div class=\"rounded-2.5xl flex relative overflow-hidden flex-wrap w-full h-full p-7.5 md:px-10 md:py-9 bg-contain bg-no-repeat bg-grey-19\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"z-10 w-full break-words lg:w-11\/12 first-mt-0 last-mb-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"subtitle2 !text-white text-left  \">Become a Product Champion<\/span>\n<h4 class=\"h4 !text-white text-left  \">Product Champions<\/h4>\n<p>\u00a0<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"w-full image-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"764\" height=\"1000\" src=\"https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/Installer-traning.png\" class=\"absolute top-0 left-0 object-cover w-full h-full image hidden lg:block\" alt=\"\" style=\"opacity: 1\" srcset=\"https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/Installer-traning.png 764w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/Installer-traning-229x300.png 229w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/Installer-traning-600x785.png 600w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/Installer-traning-191x250.png 191w\" sizes=\"auto, (max-width: 764px) 100vw, 764px\" \/><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/training-landscape-1024x512.png\" class=\"absolute top-0 left-0 object-cover w-full h-full image block lg:hidden\" alt=\"\" style=\"opacity: 1\" srcset=\"https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/training-landscape-1024x512.png 1024w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/training-landscape-300x150.png 300w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/training-landscape-768x384.png 768w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/training-landscape-600x300.png 600w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/training-landscape-250x125.png 250w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/training-landscape.png 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"z-10 flex flex-col items-start self-end w-full first-mt-0 last-mb-0\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.myenergi.com\/au\/become-a-product-champion\/\" target=\"_self\" class=\"mt-3 mr-2 btn  !bg-green !border-green !text-greydark \">Find out more<\/a>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"w-full lg:px-4 lg:w-1\/3 lg:mb-0 info-box load-hidden mb-5 min-h-[364px] lg:min-h-[662px] 2xl:min-h-[782px]\">\n\t\t\t\t\t\t\t\t<div class=\"rounded-2.5xl flex relative overflow-hidden flex-wrap w-full h-full p-7.5 md:px-10 md:py-9 bg-contain bg-no-repeat bg-grey-19\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"z-10 w-full break-words lg:w-11\/12 first-mt-0 last-mb-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"subtitle2 !text-white text-left  \">Contact our technical support team<\/span>\n<h4 class=\"h4 !text-white text-left  \">Raise a support ticket<\/h4>\n<p>\u00a0<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"w-full image-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"782\" height=\"1024\" src=\"https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/Support-ticket-e1658158804389-782x1024.png\" class=\"absolute top-0 left-0 object-cover w-full h-full image hidden lg:block\" alt=\"\" style=\"opacity: 1\" srcset=\"https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/Support-ticket-e1658158804389-782x1024.png 782w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/Support-ticket-e1658158804389-229x300.png 229w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/Support-ticket-e1658158804389-768x1006.png 768w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/Support-ticket-e1658158804389-1173x1536.png 1173w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/Support-ticket-e1658158804389-1564x2048.png 1564w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/Support-ticket-e1658158804389-600x786.png 600w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/Support-ticket-e1658158804389-191x250.png 191w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/Support-ticket-e1658158804389.png 1600w\" sizes=\"auto, (max-width: 782px) 100vw, 782px\" \/><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/support-tickect-landscape-1024x512.png\" class=\"absolute top-0 left-0 object-cover w-full h-full image block lg:hidden\" alt=\"\" style=\"opacity: 1\" srcset=\"https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/support-tickect-landscape-1024x512.png 1024w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/support-tickect-landscape-300x150.png 300w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/support-tickect-landscape-768x384.png 768w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/support-tickect-landscape-1536x768.png 1536w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/support-tickect-landscape-2048x1024.png 2048w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/support-tickect-landscape-600x300.png 600w, https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/support-tickect-landscape-250x125.png 250w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"z-10 flex flex-col items-start self-end w-full first-mt-0 last-mb-0\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.myenergi.com\/au\/product-support\/support-ticket\/\" target=\"_self\" class=\"mt-3 mr-2 btn  !bg-blue !border-blue !text-greydark \">Submit a ticket<\/a>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n\n<div id='block-content-accordion-block_b297f39fc151e86a40347d63ad749e2c'  class='flexi-block content-accordion-block pt-8 lg:pt-16 pb-8 lg:pb-16 bg-white'>\n\t<div class=\"container flex flex-wrap mx-auto\">\n\t\t\t\t\t<div class=\"w-full pb-11 xl:w-2\/5 2xl:w-1\/3 xl:pr-12 2xl:pr-24 xl:pb-0 first-mt-0 last-mb-0\">\n\t\t\t\t<p>Our Product Champions are trusted installers who share our values and commitment to quality, and we have a simple onboarding process in place to make sure we\u2019re bringing on the right people.<\/p>\n<p>As a Product Champion, you\u2019ll also gain access to our Installer Centre \u2014 a dedicated hub where you can receive free leads from customers via our Installer Map. Plus, you can generate your own leads using our free quote request tool, which links your business directly with the myenergi brand.<\/p>\n<p>If you have any questions along the way, feel free to reach out \u2014 we&#8217;re here to support you.<\/p>\n<p>Looking forward to seeing you at the training!<\/p>\n<a href=\"https:\/\/d32v1404.eu1.hs-service-engage.com\/Ctc\/L0+23284\/d32v1404\/JjT4YGXpW50kH_H6lZ3nPV4y-Ym8ZC8V2W4jHbwd3cKXh6V4zBWd1wCHRPW35W3Mq4xkZjtW4BwjCC2qrDZFW1gmZ0l2b9NT0W1KVDhl24g21RN2KY7TX9ypJzW13DTtr3V4XNlW3SqwTJ5LwvJPW3xwRl74YzvwgW44dmlp8lWxptW42jjgd30yh5CW1VSbck3807_rW2HmmJm1XpBkhW1_ybP03d4rctW6jxPLr75ScGpW2bqhbV3vfPMkW2jlm6N2-Sg9bW8S7B9v4J9949W5p_8sy5mHf34W4z_XD19dYwtMW5c_FX297Rzg3W20_X4L1P-Z1mW5Fhgt06m0zYbW5LsKJw7sxw7SW48JnM-5MLWWcW7BkBbQ6LcvvBW1Fssy39jTQFnW8d2x0x8TSV_JW6_-kbH4CyTfhW999XwZ1wj0BSf43k-LT04\" target=\"_blank\" class=\"mt-3 mr-2 btn  !bg-green !border-green !text-greydark \" rel=\"noopener\">Register for installer training<\/a>\n<p>\u00a0<\/p>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"w-full xl:w-3\/5 2xl:w-2\/3\">\n\t\t\t\n\t\t\t\t<div class=\"faq bg-grey-20 rounded-2.5xl mb-3 xl:ml-2.5 accent-green\">\n\t\t\t\t\t\n\t\t\t\t\t\t<!--Title-->\n\t\t\t\t\t\t<button role=\"button\" class=\"relative py-[23px] pr-7.5 pl-10 flex items-center justify-between w-full text-left no-underline appearance-none faq-title\" aria-expanded=\"false\" aria-controls=\"block_b297f39fc151e86a40347d63ad749e2c-answer-1\">\n\t\t\t\t\t\t\t<span class=\"h6 !my-0 !text-2.5xl !leading-normal w-9\/12 xs:w-8\/12 lg:!w-11\/12 pointer-events-none\">\n                                Step 1                            <\/span>\n\t\t\t\t\t\t\t<i class=\"transition duration-300 text-greydark rotate-45 text-[27px] rounded-full pointer-events-none icon-cross\"><\/i>\n\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<!-- Content -->\n\t\t\t\t\t\t<div class=\"pl-10 overflow-hidden sm:pl-15 pb-6 lg:pb-7.5 faq-answer\" id=\"block_b297f39fc151e86a40347d63ad749e2c-answer-1\">\n\t\t\t\t\t\t\t<div class=\"w-full text-lg faq-content first-mt-0 last-mb-0 px-7.5 sm:px-10 border-l-2 border-green\">\n\t\t\t\t\t\t\t\t<p>Start by registering for our free online installer training session, which covers the essentials of installing and supporting myenergi products across.<\/p>\n<a href=\"https:\/\/d32v1404.eu1.hs-service-engage.com\/Ctc\/L0+23284\/d32v1404\/JjT4YGXpW50kH_H6lZ3nPV4y-Ym8ZC8V2W4jHbwd3cKXh6V4zBWd1wCHRPW35W3Mq4xkZjtW4BwjCC2qrDZFW1gmZ0l2b9NT0W1KVDhl24g21RN2KY7TX9ypJzW13DTtr3V4XNlW3SqwTJ5LwvJPW3xwRl74YzvwgW44dmlp8lWxptW42jjgd30yh5CW1VSbck3807_rW2HmmJm1XpBkhW1_ybP03d4rctW6jxPLr75ScGpW2bqhbV3vfPMkW2jlm6N2-Sg9bW8S7B9v4J9949W5p_8sy5mHf34W4z_XD19dYwtMW5c_FX297Rzg3W20_X4L1P-Z1mW5Fhgt06m0zYbW5LsKJw7sxw7SW48JnM-5MLWWcW7BkBbQ6LcvvBW1Fssy39jTQFnW8d2x0x8TSV_JW6_-kbH4CyTfhW999XwZ1wj0BSf43k-LT04\" target=\"_blank\" class=\"mt-3 mr-2 btn  !bg-green !border-green !text-greydark \" rel=\"noopener\">Register for installer training<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\"faq bg-grey-20 rounded-2.5xl mb-3 xl:ml-2.5 accent-green\">\n\t\t\t\t\t\n\t\t\t\t\t\t<!--Title-->\n\t\t\t\t\t\t<button role=\"button\" class=\"relative py-[23px] pr-7.5 pl-10 flex items-center justify-between w-full text-left no-underline appearance-none faq-title\" aria-expanded=\"false\" aria-controls=\"block_b297f39fc151e86a40347d63ad749e2c-answer-2\">\n\t\t\t\t\t\t\t<span class=\"h6 !my-0 !text-2.5xl !leading-normal w-9\/12 xs:w-8\/12 lg:!w-11\/12 pointer-events-none\">\n                                Step 2                            <\/span>\n\t\t\t\t\t\t\t<i class=\"transition duration-300 text-greydark rotate-45 text-[27px] rounded-full pointer-events-none icon-cross\"><\/i>\n\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<!-- Content -->\n\t\t\t\t\t\t<div class=\"pl-10 overflow-hidden sm:pl-15 pb-6 lg:pb-7.5 faq-answer\" id=\"block_b297f39fc151e86a40347d63ad749e2c-answer-2\">\n\t\t\t\t\t\t\t<div class=\"w-full text-lg faq-content first-mt-0 last-mb-0 px-7.5 sm:px-10 border-l-2 border-green\">\n\t\t\t\t\t\t\t\t<p>At the end of the training, you\u2019ll receive a link to our Product Champion application form. Once submitted, our team will review your application.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\"faq bg-grey-20 rounded-2.5xl mb-3 xl:ml-2.5 accent-green\">\n\t\t\t\t\t\n\t\t\t\t\t\t<!--Title-->\n\t\t\t\t\t\t<button role=\"button\" class=\"relative py-[23px] pr-7.5 pl-10 flex items-center justify-between w-full text-left no-underline appearance-none faq-title\" aria-expanded=\"false\" aria-controls=\"block_b297f39fc151e86a40347d63ad749e2c-answer-3\">\n\t\t\t\t\t\t\t<span class=\"h6 !my-0 !text-2.5xl !leading-normal w-9\/12 xs:w-8\/12 lg:!w-11\/12 pointer-events-none\">\n                                Step 3                            <\/span>\n\t\t\t\t\t\t\t<i class=\"transition duration-300 text-greydark rotate-45 text-[27px] rounded-full pointer-events-none icon-cross\"><\/i>\n\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<!-- Content -->\n\t\t\t\t\t\t<div class=\"pl-10 overflow-hidden sm:pl-15 pb-6 lg:pb-7.5 faq-answer\" id=\"block_b297f39fc151e86a40347d63ad749e2c-answer-3\">\n\t\t\t\t\t\t\t<div class=\"w-full text-lg faq-content first-mt-0 last-mb-0 px-7.5 sm:px-10 border-l-2 border-green\">\n\t\t\t\t\t\t\t\t<p>If accepted, we\u2019ll send you our Product Champion Charter to review and sign. Once we receive the signed charter, we\u2019ll activate your pin on our Installer Map and you\u2019ll be officially onboarded.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n\n\n\t\n\t\n\t<div id='block-usps-block-block_657be8bc5e198f405c6ef1609463d663'  class='flexi-block usps-block-block pt-12 md:pt-20 lg:pt-32 pb-12 md:pb-20 lg:pb-32 overflow-x-hidden usps-7 bg-white'>\n\t\t<div class=\"container mx-auto overflow-x-visible\">\n\n\t\t\t\t\t\t\t<div class=\"max-w-2xl pb-10 lg:pb-24 first-mt-0 last-mb-0\">\n\t\t\t\t\t<span class=\"subtitle2  text-left  \">Everything a myenergi install needs\u00a0<\/span>\n<h2 class=\"h2  text-left  \">Installer hub\u00a0<\/h2>\n<p>The myenergi installer hub is where you can find all of the resources for myenergi installers, from data sheets to marketing materials.<\/p>\n\t\t\t\t<\/div>\n\t\t\t \n\n\t\t\t<div class=\"!overflow-visible usps-slider swiper load-hidden\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide max-w-[330px] md:max-w-full px-10 pt-16 pb-8 lg:pb-16 text-greydark hover:cursor-grab active:cursor-grabbing rounded-2.5xl bg-green\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"image-wrapper mb-14\">\n                                                <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/black-icon-65-1-150x150.png\" class=\"object-contain object-left max-h-[54px] max-w-[54px]\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"first-mt-0 last-mb-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"h5  text-left  \">Download centre<\/span>\n<p>Tech sheets and manuals<\/p>\n<a href=\"https:\/\/myenergi.com\/au\/installers-centre\/download-centre\/\" target=\"_self\" class=\"mt-3 mr-2 link  show-arrow\" rel=\"noopener\"><span>Go to downloads<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide max-w-[330px] md:max-w-full px-10 pt-16 pb-8 lg:pb-16 text-greydark hover:cursor-grab active:cursor-grabbing rounded-2.5xl bg-green\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"image-wrapper mb-14\">\n                                                <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/blakc-icon-37-1-150x150.png\" class=\"object-contain object-left max-h-[54px] max-w-[54px]\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"first-mt-0 last-mb-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"h5  text-left  \">Marketing materials<\/span>\n<p>Rendered images, company logo, creative materials<\/p>\n<a href=\"https:\/\/drive.google.com\/drive\/folders\/1v39pb3RICo_0bdAxYU-_n28fgjNf57CK\" target=\"_blank\" class=\"mt-3 mr-2 link  show-arrow\" rel=\"noopener\"><span>Go to marketing<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide max-w-[330px] md:max-w-full px-10 pt-16 pb-8 lg:pb-16 text-greydark hover:cursor-grab active:cursor-grabbing rounded-2.5xl bg-green\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"image-wrapper mb-14\">\n                                                <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/black-icon-60-1-150x150.png\" class=\"object-contain object-left max-h-[54px] max-w-[54px]\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"first-mt-0 last-mb-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"h5  text-left  \">Video centre<\/span>\n<p>Tutorials and more<\/p>\n<a href=\"https:\/\/www.youtube.com\/channel\/UCrxxe3cS6E23GtXNlflqvoQ\" target=\"_blank\" class=\"mt-3 mr-2 link  show-arrow\" rel=\"noopener\"><span>Go to videos<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide max-w-[330px] md:max-w-full px-10 pt-16 pb-8 lg:pb-16 text-greydark hover:cursor-grab active:cursor-grabbing rounded-2.5xl bg-green\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"image-wrapper mb-14\">\n                                                <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/black-icon-64-1-150x150.png\" class=\"object-contain object-left max-h-[54px] max-w-[54px]\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"first-mt-0 last-mb-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"h5  text-left  \">Forum<\/span>\n<p>Connect with the myenergi network<\/p>\n<a href=\"https:\/\/myenergi.info\/\" id=\"Go to forum\" target=\"_self\" class=\"mt-3 mr-2 link !text-greydark show-arrow\" rel=\"noopener\"><span>Find out more<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide max-w-[330px] md:max-w-full px-10 pt-16 pb-8 lg:pb-16 text-greydark hover:cursor-grab active:cursor-grabbing rounded-2.5xl bg-green\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"image-wrapper mb-14\">\n                                                <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/blakc-icon-33-1-150x150.png\" class=\"object-contain object-left max-h-[54px] max-w-[54px]\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"first-mt-0 last-mb-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"h5  text-left  \">Wiki<\/span>\n<p>Technical help guides and instructions<\/p>\n<a href=\"https:\/\/myenergi.com\/wiki\/\" target=\"_blank\" class=\"mt-3 mr-2 link  show-arrow\" rel=\"noopener\"><span>Go to wiki<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide max-w-[330px] md:max-w-full px-10 pt-16 pb-8 lg:pb-16 text-greydark hover:cursor-grab active:cursor-grabbing rounded-2.5xl bg-green\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"image-wrapper mb-14\">\n                                                <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/black-icon-45-1-150x150.png\" class=\"object-contain object-left max-h-[54px] max-w-[54px]\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"first-mt-0 last-mb-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"h5  text-left  \">Product support<\/span>\n<p>Most common questions and answers<\/p>\n<a href=\"\/au\/product-support\/\" target=\"_blank\" class=\"mt-3 mr-2 link  show-arrow\"><span>Go to products<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide max-w-[330px] md:max-w-full px-10 pt-16 pb-8 lg:pb-16 text-greydark hover:cursor-grab active:cursor-grabbing rounded-2.5xl bg-green\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"image-wrapper mb-14\">\n                                                <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.myenergi.com\/au\/wp-content\/uploads\/sites\/8\/2022\/06\/blakc-icon-42-1-150x150.png\" class=\"object-contain object-left max-h-[54px] max-w-[54px]\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"first-mt-0 last-mb-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"h5  text-left  \">hub support<\/span>\n<p>Most common questions and answers<\/p>\n<a href=\"https:\/\/support.myenergi.com\/hc\/en-gb\/categories\/360003649957-Hub-and-vHub-\" target=\"_blank\" class=\"mt-3 mr-2 link  show-arrow\" rel=\"noopener\"><span>Go to hub support<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n            <div class=\"flex justify-end h-full slider-nav-wrapper md:justify-start\">\n                <!-- slider nav -->\n                <div class=\"flex items-center justify-start w-full mt-8 swiper-nav\">\n                    <button class=\"flex items-center justify-center mr-5 rounded-full lg:mr-3.5 w-11 h-11 bg-greydark hover:bg-grey-35 swiper-button-prev\" aria-label=\"Go to previous slide\">\n    <i class=\"!text-white text-[7px] origin-center rotate-90 icon-angle-right ml-[-3px]\"><\/i>\n<\/button>\n<button class=\"flex items-center justify-center rounded-full h-11 w-11 bg-greydark hover:bg-grey-35 swiper-button-next\" aria-label=\"Go to next slide\">\n    <i class=\"!text-white text-[7px] icon-angle-right origin-center -rotate-90 ml-0.5\"><\/i>\n<\/button>\n\n    <div class=\"swiper-pagination\"><\/div>\n                <\/div>\n            <\/div>\n\n\t\t<\/div>\n\t<\/div>\n\n\n\n<div id='block-content-accordion-block_e170ad5856d2fad13c2975bafe4180ad'  class='flexi-block content-accordion-block pt-12 md:pt-20 lg:pt-32 pb-12 md:pb-20 lg:pb-32 bg-white'>\n\t<div class=\"container flex flex-wrap mx-auto\">\n\t\t\t\t\t<div class=\"w-full pb-11 xl:w-2\/5 2xl:w-1\/3 xl:pr-12 2xl:pr-24 xl:pb-0 first-mt-0 last-mb-0\">\n\t\t\t\t<h2 class=\"h2  text-left  \">Technical FAQs<\/h2>\n<p>\u00a0<\/p>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"w-full xl:w-3\/5 2xl:w-2\/3\">\n\t\t\t\n\t\t\t\t<div class=\"faq bg-grey-20 rounded-2.5xl mb-3 xl:ml-2.5 accent-green\">\n\t\t\t\t\t\n\t\t\t\t\t\t<!--Title-->\n\t\t\t\t\t\t<button role=\"button\" class=\"relative py-[23px] pr-7.5 pl-10 flex items-center justify-between w-full text-left no-underline appearance-none faq-title\" aria-expanded=\"false\" aria-controls=\"block_e170ad5856d2fad13c2975bafe4180ad-answer-1\">\n\t\t\t\t\t\t\t<span class=\"h6 !my-0 !text-2.5xl !leading-normal w-9\/12 xs:w-8\/12 lg:!w-11\/12 pointer-events-none\">\n                                Do I need a\u202fharvi?\u202f                            <\/span>\n\t\t\t\t\t\t\t<i class=\"transition duration-300 text-greydark rotate-45 text-[27px] rounded-full pointer-events-none icon-cross\"><\/i>\n\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<!-- Content -->\n\t\t\t\t\t\t<div class=\"pl-10 overflow-hidden sm:pl-15 pb-6 lg:pb-7.5 faq-answer\" id=\"block_e170ad5856d2fad13c2975bafe4180ad-answer-1\">\n\t\t\t\t\t\t\t<div class=\"w-full text-lg faq-content first-mt-0 last-mb-0 px-7.5 sm:px-10 border-l-2 border-green\">\n\t\t\t\t\t\t\t\t<p>Only if you can\u2019t hardwire any, or\u202fall of\u202fyour CTs back to\u202f<a href=\"https:\/\/www.myenergi.com\/au\/product\/zappi\/\">zappi<\/a> or <a href=\"https:\/\/www.myenergi.com\/au\/product\/eddi\/\">eddi<\/a> units. Harvi will transmit CT data wirelessly (subject to distance and certain obstructions)<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\"faq bg-grey-20 rounded-2.5xl mb-3 xl:ml-2.5 accent-green\">\n\t\t\t\t\t\n\t\t\t\t\t\t<!--Title-->\n\t\t\t\t\t\t<button role=\"button\" class=\"relative py-[23px] pr-7.5 pl-10 flex items-center justify-between w-full text-left no-underline appearance-none faq-title\" aria-expanded=\"false\" aria-controls=\"block_e170ad5856d2fad13c2975bafe4180ad-answer-2\">\n\t\t\t\t\t\t\t<span class=\"h6 !my-0 !text-2.5xl !leading-normal w-9\/12 xs:w-8\/12 lg:!w-11\/12 pointer-events-none\">\n                                What does a red zappi, eddi or harvi light on the hub indicate?                            <\/span>\n\t\t\t\t\t\t\t<i class=\"transition duration-300 text-greydark rotate-45 text-[27px] rounded-full pointer-events-none icon-cross\"><\/i>\n\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<!-- Content -->\n\t\t\t\t\t\t<div class=\"pl-10 overflow-hidden sm:pl-15 pb-6 lg:pb-7.5 faq-answer\" id=\"block_e170ad5856d2fad13c2975bafe4180ad-answer-2\">\n\t\t\t\t\t\t\t<div class=\"w-full text-lg faq-content first-mt-0 last-mb-0 px-7.5 sm:px-10 border-l-2 border-green\">\n\t\t\t\t\t\t\t\t<p>This indicates a loss of communication between the hub and whatever device is displaying the red LED. Check that the hub has an ethernet cable connected to your router.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\"faq bg-grey-20 rounded-2.5xl mb-3 xl:ml-2.5 accent-green\">\n\t\t\t\t\t\n\t\t\t\t\t\t<!--Title-->\n\t\t\t\t\t\t<button role=\"button\" class=\"relative py-[23px] pr-7.5 pl-10 flex items-center justify-between w-full text-left no-underline appearance-none faq-title\" aria-expanded=\"false\" aria-controls=\"block_e170ad5856d2fad13c2975bafe4180ad-answer-3\">\n\t\t\t\t\t\t\t<span class=\"h6 !my-0 !text-2.5xl !leading-normal w-9\/12 xs:w-8\/12 lg:!w-11\/12 pointer-events-none\">\n                                What distance can the wireless comms on the harvi or hub reach?                            <\/span>\n\t\t\t\t\t\t\t<i class=\"transition duration-300 text-greydark rotate-45 text-[27px] rounded-full pointer-events-none icon-cross\"><\/i>\n\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<!-- Content -->\n\t\t\t\t\t\t<div class=\"pl-10 overflow-hidden sm:pl-15 pb-6 lg:pb-7.5 faq-answer\" id=\"block_e170ad5856d2fad13c2975bafe4180ad-answer-3\">\n\t\t\t\t\t\t\t<div class=\"w-full text-lg faq-content first-mt-0 last-mb-0 px-7.5 sm:px-10 border-l-2 border-green\">\n\t\t\t\t\t\t\t\t<p>We usually recommend no more than around 20-25m although in a lot of cases this can be much further. Each site needs to be assessed on an individual basis for anything that could obstruct or disturb radio communications.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\"faq bg-grey-20 rounded-2.5xl mb-3 xl:ml-2.5 accent-green\">\n\t\t\t\t\t\n\t\t\t\t\t\t<!--Title-->\n\t\t\t\t\t\t<button role=\"button\" class=\"relative py-[23px] pr-7.5 pl-10 flex items-center justify-between w-full text-left no-underline appearance-none faq-title\" aria-expanded=\"false\" aria-controls=\"block_e170ad5856d2fad13c2975bafe4180ad-answer-4\">\n\t\t\t\t\t\t\t<span class=\"h6 !my-0 !text-2.5xl !leading-normal w-9\/12 xs:w-8\/12 lg:!w-11\/12 pointer-events-none\">\n                                Can the CT cable be extended? Is there a max length?                            <\/span>\n\t\t\t\t\t\t\t<i class=\"transition duration-300 text-greydark rotate-45 text-[27px] rounded-full pointer-events-none icon-cross\"><\/i>\n\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<!-- Content -->\n\t\t\t\t\t\t<div class=\"pl-10 overflow-hidden sm:pl-15 pb-6 lg:pb-7.5 faq-answer\" id=\"block_e170ad5856d2fad13c2975bafe4180ad-answer-4\">\n\t\t\t\t\t\t\t<div class=\"w-full text-lg faq-content first-mt-0 last-mb-0 px-7.5 sm:px-10 border-l-2 border-green\">\n\t\t\t\t\t\t\t\t<p>Yes! You can extend them up to a maximum of 100m but you MUST use a twisted pair cable (cat5) for it to work and maintain correct polarity throughout.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\"faq bg-grey-20 rounded-2.5xl mb-3 xl:ml-2.5 accent-green\">\n\t\t\t\t\t\n\t\t\t\t\t\t<!--Title-->\n\t\t\t\t\t\t<button role=\"button\" class=\"relative py-[23px] pr-7.5 pl-10 flex items-center justify-between w-full text-left no-underline appearance-none faq-title\" aria-expanded=\"false\" aria-controls=\"block_e170ad5856d2fad13c2975bafe4180ad-answer-5\">\n\t\t\t\t\t\t\t<span class=\"h6 !my-0 !text-2.5xl !leading-normal w-9\/12 xs:w-8\/12 lg:!w-11\/12 pointer-events-none\">\n                                Do I have to have a CT fitted to the solar PV feed or not?                            <\/span>\n\t\t\t\t\t\t\t<i class=\"transition duration-300 text-greydark rotate-45 text-[27px] rounded-full pointer-events-none icon-cross\"><\/i>\n\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<!-- Content -->\n\t\t\t\t\t\t<div class=\"pl-10 overflow-hidden sm:pl-15 pb-6 lg:pb-7.5 faq-answer\" id=\"block_e170ad5856d2fad13c2975bafe4180ad-answer-5\">\n\t\t\t\t\t\t\t<div class=\"w-full text-lg faq-content first-mt-0 last-mb-0 px-7.5 sm:px-10 border-l-2 border-green\">\n\t\t\t\t\t\t\t\t<p>Providing the \u2018Grid\u2019 CT is fitted then zappi\/eddi will work perfectly. The solar PV CT isn\u2019t compulsory, but it does give you your solar PV information on the zappi\/eddi screen and also on the app giving you one place to view everything.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\"faq bg-grey-20 rounded-2.5xl mb-3 xl:ml-2.5 accent-green\">\n\t\t\t\t\t\n\t\t\t\t\t\t<!--Title-->\n\t\t\t\t\t\t<button role=\"button\" class=\"relative py-[23px] pr-7.5 pl-10 flex items-center justify-between w-full text-left no-underline appearance-none faq-title\" aria-expanded=\"false\" aria-controls=\"block_e170ad5856d2fad13c2975bafe4180ad-answer-6\">\n\t\t\t\t\t\t\t<span class=\"h6 !my-0 !text-2.5xl !leading-normal w-9\/12 xs:w-8\/12 lg:!w-11\/12 pointer-events-none\">\n                                Does the zappi require any RCD protection?                            <\/span>\n\t\t\t\t\t\t\t<i class=\"transition duration-300 text-greydark rotate-45 text-[27px] rounded-full pointer-events-none icon-cross\"><\/i>\n\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<!-- Content -->\n\t\t\t\t\t\t<div class=\"pl-10 overflow-hidden sm:pl-15 pb-6 lg:pb-7.5 faq-answer\" id=\"block_e170ad5856d2fad13c2975bafe4180ad-answer-6\">\n\t\t\t\t\t\t\t<div class=\"w-full text-lg faq-content first-mt-0 last-mb-0 px-7.5 sm:px-10 border-l-2 border-green\">\n\t\t\t\t\t\t\t\t<p>zappi 2 has an A-Type RCD with 6mA DC leakage protection built in, however it&#8217;s important to check the local wiring regulations to confirm what is required. For instance, in the UK, the Wiring Regulations still require a separate 30mA Type A RCD to BS EN 61008 or BS EN 61009 to be installed upstream of each EV charge point.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\"faq bg-grey-20 rounded-2.5xl mb-3 xl:ml-2.5 accent-green\">\n\t\t\t\t\t\n\t\t\t\t\t\t<!--Title-->\n\t\t\t\t\t\t<button role=\"button\" class=\"relative py-[23px] pr-7.5 pl-10 flex items-center justify-between w-full text-left no-underline appearance-none faq-title\" aria-expanded=\"false\" aria-controls=\"block_e170ad5856d2fad13c2975bafe4180ad-answer-7\">\n\t\t\t\t\t\t\t<span class=\"h6 !my-0 !text-2.5xl !leading-normal w-9\/12 xs:w-8\/12 lg:!w-11\/12 pointer-events-none\">\n                                There are no histories showing in the app, though real time data is fine                            <\/span>\n\t\t\t\t\t\t\t<i class=\"transition duration-300 text-greydark rotate-45 text-[27px] rounded-full pointer-events-none icon-cross\"><\/i>\n\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<!-- Content -->\n\t\t\t\t\t\t<div class=\"pl-10 overflow-hidden sm:pl-15 pb-6 lg:pb-7.5 faq-answer\" id=\"block_e170ad5856d2fad13c2975bafe4180ad-answer-7\">\n\t\t\t\t\t\t\t<div class=\"w-full text-lg faq-content first-mt-0 last-mb-0 px-7.5 sm:px-10 border-l-2 border-green\">\n\t\t\t\t\t\t\t\t<p>Please check the Time\/Date settings are correct on every myenergi device.<br \/>\nOn the Time\/Date menu, check<\/p>\n<ul>\n<li>The Timezone is correct<\/li>\n<li>Auto DST is turned ON<\/li>\n<li>Update from Cloud is turned ON (if paired with a hub)<\/li>\n<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\"faq bg-grey-20 rounded-2.5xl mb-3 xl:ml-2.5 accent-green\">\n\t\t\t\t\t\n\t\t\t\t\t\t<!--Title-->\n\t\t\t\t\t\t<button role=\"button\" class=\"relative py-[23px] pr-7.5 pl-10 flex items-center justify-between w-full text-left no-underline appearance-none faq-title\" aria-expanded=\"false\" aria-controls=\"block_e170ad5856d2fad13c2975bafe4180ad-answer-8\">\n\t\t\t\t\t\t\t<span class=\"h6 !my-0 !text-2.5xl !leading-normal w-9\/12 xs:w-8\/12 lg:!w-11\/12 pointer-events-none\">\n                                What does a red server LED on the hub indicate?                            <\/span>\n\t\t\t\t\t\t\t<i class=\"transition duration-300 text-greydark rotate-45 text-[27px] rounded-full pointer-events-none icon-cross\"><\/i>\n\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<!-- Content -->\n\t\t\t\t\t\t<div class=\"pl-10 overflow-hidden sm:pl-15 pb-6 lg:pb-7.5 faq-answer\" id=\"block_e170ad5856d2fad13c2975bafe4180ad-answer-8\">\n\t\t\t\t\t\t\t<div class=\"w-full text-lg faq-content first-mt-0 last-mb-0 px-7.5 sm:px-10 border-l-2 border-green\">\n\t\t\t\t\t\t\t\t<p>A red server light means that the hub is not receiving any data from the server. Check that the hub has an Ethernet cable to your router and that this cable is working OK by plugging in another device such as a computer.<br \/>\n(You should also try rebooting your router and the hub)<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\"faq bg-grey-20 rounded-2.5xl mb-3 xl:ml-2.5 accent-green\">\n\t\t\t\t\t\n\t\t\t\t\t\t<!--Title-->\n\t\t\t\t\t\t<button role=\"button\" class=\"relative py-[23px] pr-7.5 pl-10 flex items-center justify-between w-full text-left no-underline appearance-none faq-title\" aria-expanded=\"false\" aria-controls=\"block_e170ad5856d2fad13c2975bafe4180ad-answer-9\">\n\t\t\t\t\t\t\t<span class=\"h6 !my-0 !text-2.5xl !leading-normal w-9\/12 xs:w-8\/12 lg:!w-11\/12 pointer-events-none\">\n                                Which zappi do I need if my EV uses a type 1 connection?                            <\/span>\n\t\t\t\t\t\t\t<i class=\"transition duration-300 text-greydark rotate-45 text-[27px] rounded-full pointer-events-none icon-cross\"><\/i>\n\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<!-- Content -->\n\t\t\t\t\t\t<div class=\"pl-10 overflow-hidden sm:pl-15 pb-6 lg:pb-7.5 faq-answer\" id=\"block_e170ad5856d2fad13c2975bafe4180ad-answer-9\">\n\t\t\t\t\t\t\t<div class=\"w-full text-lg faq-content first-mt-0 last-mb-0 px-7.5 sm:px-10 border-l-2 border-green\">\n\t\t\t\t\t\t\t\t<p>If your EV uses the \u2018Type 1\u2019 connection, then you will need to purchase an &#8216;Untethered&#8217; zappi which can be used with all Type 1 &#038; 2 compatible vehicles using your own charge lead.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\"faq bg-grey-20 rounded-2.5xl mb-3 xl:ml-2.5 accent-green\">\n\t\t\t\t\t\n\t\t\t\t\t\t<!--Title-->\n\t\t\t\t\t\t<button role=\"button\" class=\"relative py-[23px] pr-7.5 pl-10 flex items-center justify-between w-full text-left no-underline appearance-none faq-title\" aria-expanded=\"false\" aria-controls=\"block_e170ad5856d2fad13c2975bafe4180ad-answer-10\">\n\t\t\t\t\t\t\t<span class=\"h6 !my-0 !text-2.5xl !leading-normal w-9\/12 xs:w-8\/12 lg:!w-11\/12 pointer-events-none\">\n                                Why won\u2019t my car charge\/eddi heat despite having plenty of surplus energy?                            <\/span>\n\t\t\t\t\t\t\t<i class=\"transition duration-300 text-greydark rotate-45 text-[27px] rounded-full pointer-events-none icon-cross\"><\/i>\n\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<!-- Content -->\n\t\t\t\t\t\t<div class=\"pl-10 overflow-hidden sm:pl-15 pb-6 lg:pb-7.5 faq-answer\" id=\"block_e170ad5856d2fad13c2975bafe4180ad-answer-10\">\n\t\t\t\t\t\t\t<div class=\"w-full text-lg faq-content first-mt-0 last-mb-0 px-7.5 sm:px-10 border-l-2 border-green\">\n\t\t\t\t\t\t\t\t<p>Check that your grid CT is fitted and configured in your zappi\/eddi (please see CT golden rules)<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-33848","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.myenergi.com\/au\/wp-json\/wp\/v2\/pages\/33848","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.myenergi.com\/au\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.myenergi.com\/au\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.myenergi.com\/au\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.myenergi.com\/au\/wp-json\/wp\/v2\/comments?post=33848"}],"version-history":[{"count":10,"href":"https:\/\/www.myenergi.com\/au\/wp-json\/wp\/v2\/pages\/33848\/revisions"}],"predecessor-version":[{"id":61691,"href":"https:\/\/www.myenergi.com\/au\/wp-json\/wp\/v2\/pages\/33848\/revisions\/61691"}],"wp:attachment":[{"href":"https:\/\/www.myenergi.com\/au\/wp-json\/wp\/v2\/media?parent=33848"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}